Learning: Capacity and Capability

The Value Management Collaborative funded improvement coaches to create and establish capacity and capability for frontline teams to progress improvement work. Coaches were embedded within boards to work directly with frontline teams and enhance their local quality improvement capacity. This supported the transfer of knowledge from national partners to coaches and boards.

Networking and peer learning opportunities

Local and national learning events gave an opportunity for teams to share their improvement journeys and the progress they had made. Coaches reported these generated momentum within teams and enabled the celebration of success.  Participating in the education and capacity and capability programme also brought team leads into contact with one another forming peer connections.

An example of the importance of peer learning

Throughout the duration of the collaborative, improvement coaches shared their learning at project surgeries and drop-in sessions as well as organically outwith learning activities arranged by the national Value Management team. An example of the impact of this type of peer support is outlined in the graphic below.

Figure 6: Peer Learning Example

Coach network

Coaches formed a cohesive peer network during the collaborative despite virtual delivery during COVID-19. Coaches who joined the collaborative as it progressed, spoke warmly and appreciatively at the in-person development sessions delivered in 2022 of the support they had received from other more experienced coaches. The Value Management improvement coaches aim to continue their network beyond the end of the collaborative.

Impact of participation in national collaboratives

Teams that participated in other national improvement collaboratives found it easier to make progress suggesting that participation in national improvement initiatives or collaboratives has a legacy effect of amplifying and/or accelerating outcomes.